T & C

Processing and Handling:
  • Please allow up to 5 business days for processing of in stock items. Custom orders have a processing time of up to 3 weeks.
  • Selecting express shipping at check out DOES NOT speed up processing our time, this is the delivery time once Australia Post has your parcel.
  • Domestic Shipping is calculated at checkout based on the weight of your parcel. The final price includes the shipping cost from Australia Post plus a small cost for packaging and handling.
  • Free standard shipping is available for all domestic orders over $75.00
  • International shipping is currently not available.
  • We do offer a free local delivery option for anyone in the Southern Highlands, NSW.

Oops I forgot to add something!

  • If you miss something while checking out simply create a new order using the same shipping method as your previous order(s), email us with your order numbers and we will refund your shipping cost on your multiple orders.

Returns and Refunds:
  • Due to hygiene reasons we cannot accept returns for change of mind or for failure to look after your item. 
  • Every product that leaves our hands is checked to ensure the highest quality possible. If the product you received is damaged in any way during delivery please email us within 7 days of delivery with proof of purchase and photos of the damaged packaging and product and we will do our best to resolve the issue.
  • looseygooseyhandmade@outlook.com 

Sale Saturday's:

  • One discount code will be available for use for 24 hours every Saturday. 
  • This code cannot be used with any other code or offer and can only be used ONCE per customer.

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